Service
Heat Pump Installation in Ottawa
A heat pump gives you heating and cooling from one efficient system, often paired with your existing furnace as a hybrid setup for the coldest Ottawa days. It's one of the fastest-growing upgrades we install, and a strong fit for homeowners looking to lower energy costs and reduce emissions without giving up comfort.

Signs you might need this
- You want heating and cooling from one efficient system
- Your furnace and AC are both due for replacement
- You're looking to reduce your home's energy costs or carbon footprint
- You have a room or addition that's hard to heat or cool evenly
Before you book
Choosing a system for your home
Tell us about your current heating equipment, existing ductwork and rooms that need attention. Use the assessment to discuss ducted, ductless and hybrid options, the proposed indoor and outdoor unit locations and how the controls will work.
Understanding the full quote
Ask which equipment and installation work are included, what existing equipment will remain and how the proposed system will operate alongside it. Operating costs and any rebate eligibility depend on the chosen equipment, your home and current program rules; confirm these before making a purchase.
Planning for Ottawa winter conditions
Ask how the proposed system will meet the home’s heating demand at low outdoor temperatures and when supplementary heating would operate. Equipment selection should consider the home’s heat loss and the model’s cold-weather capacity, not just the capacity printed on the old unit.
Installation details to review
Discuss outdoor-unit placement, service access, drainage, indoor connections and electrical requirements. For a hybrid system, ask how the thermostat will switch between the heat pump and furnace. Confirm this scope in your personalized quote.
Explore our installation photos,request a personalized quote or see our Ottawa service areas before requesting a quote.
Planning your next step? Planning a Heat Pump for an Ottawa Winter
What's included
Here's what you get with Thermoza.
Questions about heat pumps
Can I keep my furnace when adding a heat pump?
A hybrid arrangement may be an option, but compatibility and controls need to be checked. Ask whether the existing furnace can remain, what changes are needed and how the two heat sources will be controlled.
Should I choose a ducted or ductless heat pump?
Existing ductwork, room layout and the areas you want to heat and cool guide this decision. A ducted system uses air distribution through ducts; ductless equipment serves spaces through indoor units. An assessment helps compare suitable configurations.
Will a heat pump reduce my heating bill?
There is no single saving that applies to every home. Results depend on equipment efficiency, climate, electricity and fuel rates, the existing system and how supplementary heat is used. Ask for the assumptions behind any operating-cost estimate.
Further reading:
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Other services homeowners pair with this.
Ready for better comfort?
Let's get your home comfortable again.
Tell us what's going on with your heat pumps and we'll help you plan the next step — or call us directly.