A useful furnace quote explains both the equipment and the work needed to install it in your home. Before choosing a proposal, bring the details into the same format and resolve any missing items in writing.
1. Start with your home, not just the old furnace
Tell each contractor about cold rooms, recent insulation or window upgrades, and any planned renovations. Ask how the recommended heating capacity was determined and whether a heat-loss assessment is included. If two proposals recommend different capacities, ask each contractor to explain the difference before comparing price.
2. Get the equipment details in writing
Ask for the manufacturer, exact model, heating capacity and rated efficiency, plus the proposed thermostat. Confirm whether the quote includes single-stage, two-stage or modulating equipment and ask what that choice means for your home. A brand name alone does not identify the system you are buying.
3. Compare the installation scope
Ask each contractor to list any ductwork, venting, drainage, gas or electrical changes included in the proposal. Check whether removal and disposal of the old unit, equipment start-up and final checks are included. Ask who handles any required permits or inspections and how unexpected work will be priced and approved.
4. Compare the complete cost
Request a written total showing equipment, labour, taxes and optional upgrades separately. Note exclusions, payment timing and how long the quote remains valid. If financing is offered, compare the total amount payable as well as the monthly payment. Ask for a price without assumed rebates so your comparison does not depend on an unconfirmed incentive.
5. Separate equipment and labour warranty terms
Ask for the written manufacturer warranty and the contractor’s labour coverage as separate items. Confirm registration requirements, maintenance conditions, exclusions and who to contact if a problem occurs. Ask whether diagnostic visits or labour would be charged when a part is covered. Do not assume the same coverage applies to every proposal.
6. Plan the installation and handover
For an Ottawa replacement during the heating season, discuss the expected time without heat and the plan if installation takes longer. Confirm access arrangements and the proposed schedule. Before signing, ask what documentation and operating instructions you will receive, and how follow-up questions or installation concerns will be handled.
Keep one comparison note for each quote
Record the model and capacity, sizing explanation, included work, exclusions, total including tax, warranty documents, payment terms and proposed schedule. Mark unanswered questions as “not confirmed” instead of treating them as included. Ask for an updated written proposal when the scope changes.
Your next step
Read about our furnace services in Ottawa or request a quote with your current equipment details and the comfort issues you want to solve. If you are also considering a different heating setup, explore our heat pump services and ask how the options compare for your home.
Further reading: Natural Resources Canada’s residential heating equipment guide. This checklist is a planning aid; the written proposal for your home should specify the actual work, price and coverage.